Missing textures teenbody.jpg audreyface.tif These are asked for when I click on the AliceNatural picture. Marque

Also, just so you know there are defects in the model if you use it in the pro pack version. Marque

Why is it there are three moderators in this area and it takes so long to answer a question? Marque

And before you say "did you contact the creator of the character" I would like an email address of the creator please, there isn't a contact address in the readme. Thanks, Marque

Marque, Since you addressed all 3 mods of this forum I will respond. I have a full time day job. Thats why I'm not in here all the time. As far as Alice goes. I didnt test it. Maybe Jeff or Jenifer did. Clint

Marque, I noticed two versions of Alice. Not sure if they are different but one was dated 4/5 and the other was 4/2. Perhaps the newer one is an update?

Even if they didn't include an email address in the readme, and the tester didn't call them on that, you can always contact someone via sitemail and/or private message. Or both. Since she has to be a member to list items, presumably she'll log in sooner or later and get the instant message if nothing else.

I had no involvement with this item and did not release it, but if you send an e-mail to store@renderosity.com you'll reach all of the store staff (excluding Clint and me). Posting here is a much slower process. -Jeff

One has makeup, one doesn't. The one without makeup is the map that isn't complete. Where do you see the two different dates? And would I look under handspan studios for the email address or does someone know her name. Went to the website .. no email or contact address. Marque

Thanks Jeff. Marque

If you want a quick fix to the problem try this: Look in the files and make a copy of "aliceheadnat.jpg", open it in Photoshop and save it out in TIF format as "audreyface.tif". Then take a copy of "alicebod.jpg" and rename it "teenbody.jpg" Hope that helps until the Artist can get back to you. -Jeff

Cool! Thanks. Jen got hold of me and she's getting the textures for me. Thanks for the email for the store. Marque

Ok, she told me the update had been posted and to go download it but it says it's been deleted. Sorry, someone has deleted that item. If someone is awake can this be fixed? I was assuming she meant for me to go to the area where you download your stuff after you buy it. I have an email in to her about it being deleted but if someone could fix it tonight that would be great. Marque

It's still being updated and tested. Try the fix I suggested until this is sorted out. It's just the Preview material calling for those missing files. They aren't really part of the download.

Alice is being fixed even as I speak- er, write... Well, maybe. I found a formatting problem in the .CR2 that was caused it appears when the new material region was added. So I am right now correcting the formatting error and hope to have it completed tonight sometime. If all goes well, that will be the cause of the "hole" problem. It looks very sneakily suspicious like it is.... Thorne =};-}>

We were not overlooking this problem but busy trying to resolve it. Should have communicated that to you. The product is being retested and files reworked. Before Alice is released again, it will work as intended. We will post here when Alice is released again as well as emailing those that have emailed the store. Will keep a closer eye on the store support forum. The first of the month is always extremely busy for us. yvette

Nope, not acceptable, you are supposed to sit at your computer waiting for emails to form before your very eyes, no rest for the wicked or the weary....lol Of course you know I'm kidding you. 8^) I think a caffiene pirate stole my coffee!!!! Take your time, and take a break once in a while. Thanks for working on it. Marque

Marque I tested the file today and it looks good in the PPP. I am sure a fix will be forth coming. Ron

Hope so, I would like to test it out for myself since I bought it and have been waiting patiently to be able to use it. 8^) Marque