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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

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Subject: can't check out :-(


laetia ( ) posted Mon, 22 May 2006 at 8:39 PM · edited Wed, 24 July 2024 at 12:55 PM

I've tried 3 or 4 times now and I'm still completely unable to complete checkout on my order.

...and the coupon's about to expire.  :-(  dang!

I don't know what I'm doing wrong - I apply the coupon and then enter an amount from my store credit to match the total due and when I hit the button to proceed, I always get this message:

"Your Session has Expired. Please Return to Your Shopping Cart and Proceed to Checkout."

??  I'm not taking longer than a minute to go through the entire process, so I don't see how my session could expire... and I don't know what I could have done wrong - I mean, I've used this so many times before.  lol

heeeeelp!  ;-)

merci!!

Caroline (laetia)

  • MarketPlace Tester, Vendor Support Forum Moderator, and Mac Goddess.

    ** Je parle français; n'hésitez pas à me contacter si je peux vous être utile!


StaceyG ( ) posted Mon, 22 May 2006 at 8:59 PM

Oh my goodness, you are trouble, trouble, trouble:) hahaha, j/k

 

I placed the order for you, using the coupon code and the instore credit. Take a look and see if I did it like you wanted (i hope so)  If not, then let me know and I'll fix it

 

 

Stac


laetia ( ) posted Mon, 22 May 2006 at 9:01 PM

YAY!  :)   Thanks Stacey, you're the best!!

hugs

Caroline (laetia)

  • MarketPlace Tester, Vendor Support Forum Moderator, and Mac Goddess.

    ** Je parle français; n'hésitez pas à me contacter si je peux vous être utile!


StaceyG ( ) posted Mon, 22 May 2006 at 9:12 PM

So I did it just like you wanted? Good deal!!!  Now get to work, LOL:)


laetia ( ) posted Mon, 22 May 2006 at 9:16 PM

Yes ma'am!  (LOL)

Caroline (laetia)

  • MarketPlace Tester, Vendor Support Forum Moderator, and Mac Goddess.

    ** Je parle français; n'hésitez pas à me contacter si je peux vous être utile!


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