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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Oops! Bought something I already have

gypsyangel opened this issue on Jun 11, 2006 · 3 posts
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gypsyangel ( ) posted Sun, 11 June 2006 at 11:57 PM · edited Fri, 22 November 2024 at 3:32 PM

Hi---what a goof. I bought Unforgettable: Exotic Blossom - Kaori tonight and it would appear that I already have it from Content Paradise. What can I do about this? I can show you the order number, because it was actually brokered for here and is actually a remote download for Renderosity. I thought I had it but couldn't find it in the search of my orders---but AFTER buying it I found it. Sorry---my bad. :-| So what do I need to do?

Sorry again...

Laura


Debbie M. ( ) posted Mon, 12 June 2006 at 9:14 AM

Hi Laura,

I've issued an instore credit for the duplicate purchase.

Debbie M.

gypsyangel ( ) posted Mon, 12 June 2006 at 9:15 AM · edited Mon, 12 June 2006 at 9:17 AM

Thanks much, Debbie!! Doing that always makes me feel like a maroon so I try not to do it too often... :D

Laura

PS---is there some problem with the ADMIN e-mails? I haven't been getting them the past few times I've posted here. Usually I get one as soon as you respond, but yesterday and today I have had to keep checking to see what was going on. And yes, I have the notify box checked.


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