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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)
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hi
Errr... my friends announced me they received a notification I released a new product, but it is odd...cuz the product hasnt been released yet, though it stayed 24 hours in testing. So, as I understand, my product was tested and it should be released... Can somebody take a look ?
It is strange people receive the notification and the product is not even on market yet...
Thanks
Vali
Hi Vali
Well I can tell you notifications are going out and the page is up with a notice that 'the product is no longer available'. I think Render is just have a few problems with the new system and I'm sure they will be getting it sorted out before too long!! Hopefully!!! :^)
I get this pack when it is for sale for real!!
Darrin (the 3DGM)
Ohhh...something new, Vali?? Can't wait to see...always right in my cart. :) So do they have the notices fixed yet? I stopped my notices until this thing is fixed---I don't mind getting a few but I ended up with well over 200 the other day, and that's just annoying. They should give it to me for free if they are going to torment me that much about it---and its not even for sale yet... It makes me very cranky...
Just turn off notifications until they get this cleaned up---that's what I had to do. Don't lose your favorites over this!! They SHOULD be taking care of this---as much money as I spend a week? They should try not to annoy their customers any more than necessary. I'm a bit miffed that they didn't even bother to post ANYTHING here, like saying they were working on it...
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Thank you...
Laura