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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Problems Downloading?

gypsyangel opened this issue on Jul 16, 2006 · 2 posts
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gypsyangel ( ) posted Sun, 16 July 2006 at 9:29 PM · edited Mon, 25 November 2024 at 10:24 PM

It says that I have exceeded the number of alloted downloads? I didn't even get them downloaded once. This is my latest order # 111075620

I do believe there is a problem...

Laura


StaceyG ( ) posted Sun, 16 July 2006 at 9:56 PM

I show that you had tried unsuccessfully several times to download your items on this order. After so many time for security resons the downloads get exceeded and then we have to reset them. I have reset your downloads for this order so you can try again:)

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