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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Can't Pay for Order

novelist999 opened this issue on Jul 17, 2006 · 7 posts
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novelist999 ( ) posted Mon, 17 July 2006 at 12:51 PM · edited Mon, 29 July 2024 at 7:47 AM

 

I placed an order earlier, but got cut off from the net when I tried to pay at Paypal.
Now, in my account page, I can't find a link or button anywhere about how I pay for this order.

Order#: 111075900
Date: 2006-07-17

Thanks,

Bobette Bryan
"novelist999"

Debbie M. ( ) posted Mon, 17 July 2006 at 12:59 PM

Hi Bobette,

Thank you for shopping at the MarketPlace, I'm sorry to hear that you got cut off like that.  If you would, send the payment to payments@renderosity.com and then send an email to store@renderosity.com letting the staff know that you've sent the payment so that someone can manually verify receipt and activate your downloads.

Debbie M.

novelist999 ( ) posted Mon, 17 July 2006 at 1:16 PM

Thanks, Debbie. I just paid and sent an email to the store. :-)

Bobette

Debbie M. ( ) posted Mon, 17 July 2006 at 1:27 PM

You're welcome  Bobette.  The email hasn't come through yet, but as soon as it does someone will take care of it.

Debbie M.

mendyh ( ) posted Mon, 17 July 2006 at 1:31 PM

Hi, Bobette,

Your order has been marked paid and is available for download.

Thank you for shopping @ the Marketplace!

Mendy Hicks
Renderosity Admin.

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

novelist999 ( ) posted Mon, 17 July 2006 at 9:04 PM

Thanks, Mendyh! :-)

mendyh ( ) posted Tue, 18 July 2006 at 11:02 AM

You're welcome!

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

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