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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 7:25 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: problem with product

amberlover13 opened this issue on Aug 31, 2006 · 4 posts
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amberlover13 ( ) posted Thu, 31 August 2006 at 5:01 PM · edited Fri, 13 September 2024 at 6:52 AM

Hi,
I bought Dixie for A3 yesterday and am having problems getting it to work properly.  I am working with the artist to fix it, but now I am being told I have exceeded the downloads.  Can you reset her for me so I can try and download it again as suggested.
Thank you

Debbie M. ( ) posted Thu, 31 August 2006 at 5:03 PM

All reset.  Please be sure that you disable any download acclerators as they don't work with our site.

Debbie M.

amberlover13 ( ) posted Thu, 31 August 2006 at 5:20 PM

Wow that was quick! :)  Thanks so much.

Debbie M. ( ) posted Thu, 31 August 2006 at 6:20 PM

You're welcome :)

Debbie M.

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