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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 24 10:39 am)

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Subject: Problems with Firefox and the store

MoxieGraphix opened this issue on Sep 20, 2006 · 4 posts
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MoxieGraphix ( ) posted Wed, 20 September 2006 at 7:21 AM · edited Mon, 23 December 2024 at 8:01 PM

I ran into an issue with Firefox and my browser this morning.  It's odd because everything worked just fine last night.  Whenever I would input my payment information and hit the pay button, I would get an error telling me my session has expired and to return to my cart and re-enter the payment information.  This happened several times in a row, even after closing Firefox and reopening it.  Eventually I was forced to use IE (I really hate IE) to purchase my cart and it went through without a hitch.  Please tell me the shopping cart system is not suddenly incompatible with Firefox.

ClintH ( ) posted Wed, 20 September 2006 at 9:51 AM

Hi DJ, Sounds like a configuration issue with Firefox .. might be something to do with the way Firefox handles cookies. The MarketPlace is working fine for other customers using Firefox.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

MoxieGraphix ( ) posted Wed, 20 September 2006 at 9:59 AM

Hrm.  I'll try cleaning out my cookies and all that before I use the store next.  Thanks Clint!

ClintH ( ) posted Wed, 20 September 2006 at 12:07 PM

Hi DJ, Your very welcome.

Thanks for shopping at Renderosity!

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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