Several members who favourited me (pardon my English :-) informed me that they didn't receive any notifcation for the last 3 images that I posted, despite having notification turned on. Is this a service that no longer exists, and if so, any chance of having it re-installed? Many thanks in advance for your help on this issue.

Can you site mail me the names of the members that didn't get the ebots so I can research this for you?

Thanks

Hi Stacey, thanks for your reply. Site mail has been sent.

I am one of those and i am very annoyed to be honest. This should not happen. Full stop.

Ebots seem to be very sporadic last several days. I am also not getting notified of posts from Fav artists, as well as comments, favs, etc, for my gallery uploads. I seem to recall Clint saying something about the ebots being held up for as long as 24 hours if the newsletter goes out. Is that what's going on or is it some other problem? Carol

One of my favorite artists, papachile, posted an image over an hour ago. I happened to notice it on the first page of the galleries when I checked in.

No ebot.

Just received the ebot, together with an ebot of a new image by the same artist.

One ebot delayed for over an hour, one ebot receved within minutes of the post.

What the @#$@#$ is going on?

I've noticed my e-bots have been rather sporadic as well, and unfortunately haven't had the time to scan the gallery to see if I've missed anything.  But some are certainly coming late, some nearly by a day I suspect.

I'm looking into this and will let you guys know when I get some information about the sporadic ebots.

svdl, this might be because the one artist that you received the ebot an hour later might have lots of members that have them on their favorites, whereas the other artist might have only had a few. Just one possible reason for that delay.

Thanks

This crap with the ebots has been going on for a couple days now. I just got an ebot for an image posted 30 hrs ago and 10 min later one for the same artist that had just posted again. Also 2 ebots for comments that had been posted on an image of mine that I posted yesterday. I have found at least a 1/2 dozen of my fav artists posts by browseing the galleries that I still have not gotten ebots for. It is definately more than a little annoying and I do hope someone is working on this problem.

Len

I had the ebots return for a day or two and now they seem to be held up again. Not getting any notice for gallery postings. I'm wondering if ebots are going to be delayed every week in lieu of the newsletter. CC

Mine were back for a couple of Days also but now they are screwed again too. I even started my own thread in hopes of getting an explaination or at least a response. Zip, don't think TPTB care.

Len

Quote - svdl, this might be because the one artist that you received the ebot an hour later might have lots of members that have them on their favorites, whereas the other artist might have only had a few. Just one possible reason for that delay.

If this is correct, it would mean that n separate emails get sent out for an upload by an artist that is on n members' favorite list. Which would be a ridiculous way to program the ebots - much better to collect all e-mail addresses the ebot must be sent to, and then compose one single email with multiple "To" entries. Much less load on both the mail system and the database.

svdl, We compose one single email that is sent to all of the addresses simultaneously. The exception to this is that if there are more than 100 members who have an artist on their favorites, it will get broken up by 100s. So, if 500 people had me on their favorites, it would send out 5 emails with 100 addresses each. However, for the most part, this really only improves things for the sending application. The mail server is still responsible for connecting to the domain of each destination email address and sending to that address so, yes, it can take longer to send to for an artist who has been favorited 100s of times rather than one whose only been favorited a few times, regardless of the fact that we only send out one email per 100 recipients. N

I just an hour ago got an ebot about a new thread in the Vue forum i watch. It only took a day to make it to me. Same with some gallery ebots - took more than a day to arrive here. Not really high speed i would say.

I don't care how many ebots were sent where, when it takes 30 hours to get a notice on something you might as well put a Stamp and let yer Uncle handel it.

10 mins ago I got the notice that SVDL posted a response on this thread, long enough?

Nicholas,

I'm not surprised. I was pretty sure the ebot problem lies somewhere else.

Huh? Sorry, I didn't understand the ebot explanation at all. We've had hundreds of members put us on their favorites list. Is this why we aren't getting any ebots, and at best, very late ebots. Or does your explanation apply to when we post and the ebots notifying others we've posted taking longer to arrive. This is very confusing. All I know is my favorites are posting and I'd like to see and support their art but I'm not getting notified. CC

Day two ... no ebots. It is really very upsetting what is going on, and not going on, with gallery ebot notification. Are you going to fix it?

Are you saying "You" haven't been getting ebots, or some members that have you on their favorites list aren't getting their ebots when you upload a new image or both?

Thanks

Stacey/staff:

I rarely have problems with Rendo mail/ebots notifications (had a RR email address for about 2 years now), but these folks are right- I'm getting bots days after someone posted on an image, and I sent some test mails both directions through here to my other addresses- some took 1/2 hour or better, some 15 min. This is certainly unusual.

Paul

Thanks, we will let you all know as soon as we isolate the problem here.

Stacey. I'm not gettig ebots from anyone on my favorite artist list (over 80 on my list(, and havent't for several days now. also not getting notified if someone posts to this forum. Because of the sporadic ebot problem I haven't posted to the gallery for weeks now, so I don't really know if notification would go through. Carol

There were some changes to the mail server so can you all please let me know from today on if these ebots problems continue.

Thanks

Still no ebots today - this will be the third day.

Not receiving any ebots whatsoever from galleries or forums, only the newsletter. CC

Okay romanceworks, let me  check your specific ebot info.

I'll get back to you shortly

Thanks - I am also not receiving notification when one of our products sells.