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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: Need order reset

DreamersWish opened this issue on Dec 05, 2006 · 9 posts
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DreamersWish ( ) posted Tue, 05 December 2006 at 10:48 AM · edited Mon, 04 November 2024 at 4:33 PM

Dear Rendo Guys and Gals,

I have tried to download Desi for V3 yesterday twice and each time it said it was corrupted or imcomplete file.  I was able to download Choinee for V3 part one just fine.  Would you be so kind as to reset order for me.  And what is the maximum downloads by the way, please?  Thank you and have a wonderful Christmas!  Sincerely, Newpy

mendyh ( ) posted Tue, 05 December 2006 at 11:39 AM

You're reset and good to go!

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

DreamersWish ( ) posted Tue, 05 December 2006 at 12:35 PM

Thank you very much!  Hows the weather in my home town?  Please have a good day!

mendyh ( ) posted Tue, 05 December 2006 at 1:03 PM

Cold!  But at least it's a sunny day instead of wet and rainy.

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

DreamersWish ( ) posted Tue, 05 December 2006 at 7:52 PM

Mendy,

I am so sorry to bother you again.  I tried downloading the Desi for V3 three times and each time it downloaded only to about 30% and then it stopped.  I completely downloaded Chionee for V3 just fine.  I do not know what is happening.  I do not know if it is your end or mine.  Let me know what you think and what we need to do.  I appreciate your help in this matter.  Thank you again.

Sincerely, Beth

ClintH ( ) posted Tue, 05 December 2006 at 8:22 PM

Hi Beth, Your download has been reset.

Let me know if you continue to experience problems.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

DreamersWish ( ) posted Wed, 06 December 2006 at 6:42 AM

Clint,

Thank you very much.  I will give it ago today.  I will let you know what happens.  Thank you again and have a Merry Christmas!

DreamersWish ( ) posted Wed, 06 December 2006 at 9:53 PM

Clint,

I still had that problem today.  I called my service provider and well at the moment I am trying to get someone to help figure out what is going on.  So I guess what I should do is wait to do a reset when I possibly get some answers from my provider.  So thank you for your help again.

Sincerely, Beth

ClintH ( ) posted Wed, 06 December 2006 at 10:13 PM

Hi Beth, Sorry still having problems.
Make sure that you dont have any download accelerators or download managers running. If so please disable them since our systems dont support these tools.

If your using AOL's Internet Explorer try using the Microsoft version of Internet Explorer.

If you continue to have problems please let me know.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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