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Poser - OFFICIAL F.A.Q (Last Updated: 2025 Jan 09 3:46 am)



Subject: How Do I Track My Physical Shipment of Poser v7 ?


mathman ( ) posted Tue, 12 December 2006 at 6:01 PM · edited Thu, 09 January 2025 at 10:05 AM

Hi folks,

Does anyone know how I can do this ? ... I could not find any hint on how to do it on the e-frontier site. FWIW, I live in Australia. 

regards,
Andrew


pjz99 ( ) posted Tue, 12 December 2006 at 6:07 PM

how is it being shipped to you?  generally if it is trackable, the vendor will give you a tracking number of some kind, which you'd be able to check on with the shipping company. 

My Freebies


tom271 ( ) posted Tue, 12 December 2006 at 6:12 PM

I did not get any tracking number with my e-mail notice...  just the order number,,,,

Shall I sound the alarms.....



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tez12 ( ) posted Tue, 12 December 2006 at 6:22 PM

So they actually said that your order has been shipped not just processed?


operaguy ( ) posted Tue, 12 December 2006 at 6:29 PM

that's right, processed is one thing, "shipped" is another


tom271 ( ) posted Tue, 12 December 2006 at 6:49 PM

The word "processed" does seem to appear in my document under "status"...   which then it means what?...   not yet shipped? 

 I guess then I'm waiting for a second e-mail with "status shipped"  



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Victoria_Lee ( ) posted Tue, 12 December 2006 at 6:57 PM

You need the email that tells you the product has been shipped.  It will contain a tracking number for you.  

I'm waiting for the same email, as is my partner who is also in Oz.

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.


mathman ( ) posted Tue, 12 December 2006 at 7:14 PM

Another Aussie ? :)
What part ? ..... I live in Melbourne.


Victoria_Lee ( ) posted Tue, 12 December 2006 at 7:20 PM

He lives in Canberra for another year and then he's coming stateside.

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.


Dale B ( ) posted Tue, 12 December 2006 at 8:02 PM

WHEEEEEEE!!! Just got the email that says the order is complete, along with the UPS tracking number. So they have started the shipping!!!!


Victoria_Lee ( ) posted Tue, 12 December 2006 at 8:29 PM

WTG, Dale.  Still waiting for mine!

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.


ozbrat ( ) posted Tue, 12 December 2006 at 11:15 PM · edited Tue, 12 December 2006 at 11:29 PM

Ditto here, waiting waiting waiting in downtown Canberra


mathman ( ) posted Tue, 12 December 2006 at 11:23 PM

Likewise, waiting .....


tez12 ( ) posted Wed, 13 December 2006 at 2:38 AM

Quote - WHEEEEEEE!!! Just got the email that says the order is complete, along with the UPS tracking number. So they have started the shipping!!!!

 

Can you tell me what date you placed your order?  I made mine on the 16th Nov.


pjz99 ( ) posted Wed, 13 December 2006 at 3:38 AM

very good to hear :)

My Freebies


Lucifer_The_Dark ( ) posted Wed, 13 December 2006 at 9:54 AM

How many arms does the delivery guy have? innocent whistle :D

Windows 7 64Bit
Poser Pro 2010 SR1


Dale B ( ) posted Wed, 13 December 2006 at 10:07 AM

Quote - > Quote - WHEEEEEEE!!! Just got the email that says the order is complete, along with the UPS tracking number. So they have started the shipping!!!!

 

Can you tell me what date you placed your order?  I made mine on the 16th Nov.

10/12/06.


Victoria_Lee ( ) posted Wed, 13 December 2006 at 11:24 PM

Yippee!  Mine is on the way too and, according to ups.com, it's scheduled for delivery ...

wait ...

wait ...

TOMORROW!!!

Needless to say, I'm a happy customer since I ordered 11/05/06.  Not too shabby!

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.


mathman ( ) posted Wed, 13 December 2006 at 11:28 PM

I still haven't been advised that mine is shipping. Arrgh its a nervous time.


Victoria_Lee ( ) posted Wed, 13 December 2006 at 11:38 PM

When did you order?  They're sending them out in the order received.

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.


operaguy ( ) posted Wed, 13 December 2006 at 11:44 PM

I received my "order complete" and a tracking number at around 5:00 PM Pacific US today. It actually went out the prior day second day air. I'll have it tomorrow.

Order date: 11-16-2006 05:21:04

:: og ::


Victoria_Lee ( ) posted Wed, 13 December 2006 at 11:52 PM

Quote - I received my "order complete" and a tracking number at around 5:00 PM Pacific US today. It actually went out the prior day second day air. I'll have it tomorrow.

Order date: 11-16-2006 05:21:04

:: og ::

 

Did you pay for 2nd Day Air, og?  I only paid for Ground and it shipped yesterday.  Of course, it's coming out of San Jose, CA and I live in Phoenix, AZ so it's just gotta go next door.

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.


operaguy ( ) posted Thu, 14 December 2006 at 12:54 AM

i paid extra.


mathman ( ) posted Thu, 14 December 2006 at 2:01 AM

I was one of the last to order (presumably - seeing as I only ordered last week). So I guess I still have a bit of a wait.


PointLady ( ) posted Thu, 14 December 2006 at 3:19 AM

Mathman, another Aussie here, NSW south coast.  A friend ordered hers the day before me, but no email yet saying shipped, only  processed- my email confirmation says 31st Oct that I ordered..  Hopefully the order for P7 winging their way to Australia will all arrive on the same plane, or at least you would think that is what they would do for orders outside of the USA to another country like ours, but cannot count on this lol.

Then it has to clear customs, and they let you know from prior orders of Poser, then it is up to the delivery people to get it to you, whoever it may be for where you live.

Hopefully it will be before Xmas, but then I am being optimistic about this what with the Xmas mail/rush at this time of the year from the USA.

Anyway lets keep our fingers crossed that we can play with P7 over the Xmas period her in Aussie land.  Jan


mathman ( ) posted Thu, 14 December 2006 at 3:54 AM

Hi PointLady,

Nice to hear from another Aussie :)

I am hoping the parcels will arrive before Christmas, as I have time off - heaps of time to play !!

regards,
Andrew


tez12 ( ) posted Thu, 14 December 2006 at 4:10 AM

There are many orders that have arived without email notification at all.  e Frontier are working their way through the notifications, even after most of the boxes have been shiped.

It is a long process from the USA to another country.  I know for the uk it has to get to customs then, Royal Mail pick it up along with the VAT charge @ 17.5%.  

Then it has to go through the whole shipping process again, only you dont get to choose what service its delivered under. It gets delivered under standard parcel post which at a non busy time of year can take a week to arive.  When they do deliver it your get charged on the door for postal charges from the customs to your door with the additional VAT on top.  Rip off britan hey.

Now if we are lucky it wont have the corners of the box dented and have a hole in it somwhere.
If its sent too late then thats a very bad thing as it wont get delivered untill Jan 2007 from which the box has been thown from one place to another a thousand times over.   ESD software is a good idear but they should drop the price on all software when you dont get nothink physical for your money., it may then make people want the ESD versions more then.


ozbrat ( ) posted Thu, 14 December 2006 at 5:32 AM

Quote - Hi PointLady,

Nice to hear from another Aussie :)

I am hoping the parcels will arrive before Christmas, as I have time off - heaps of time to play !!

regards,
Andrew

It would be nice for them to turn up for Xmas, still awaiting my email


ialora ( ) posted Thu, 14 December 2006 at 5:34 AM · edited Thu, 14 December 2006 at 5:38 AM

I ordered last week too.  I got my shipping notice today.  UPS says it should arrive this Friday. :)  Unfortunately, it always seemed to take 2 weeks to send anything to my sister-inlaw in Australia and that's not at Christmas time.   But you never know.  My sister-inlaw lives near Perth, so that even farther away than most other parts of AU.    

Irene-


tez12 ( ) posted Thu, 14 December 2006 at 7:46 AM

Quote - I ordered last week too.  I got my shipping notice today.  UPS says it should arrive this Friday. :)  Unfortunately, it always seemed to take 2 weeks to send anything to my sister-inlaw in Australia and that's not at Christmas time.   But you never know.  My sister-inlaw lives near Perth, so that even farther away than most other parts of AU.    

 

Hmm you ordered last week and you got your shipping notice?  Wonder what they are playing at as I thought they where sending in the order they got ordered? I ordered 16th nov and havent heard nothink so I hope im just one of many that they just havent got to tell that its on its way to me.  Hope you receive yours sooner than 2 weeks though.


artistheat ( ) posted Thu, 14 December 2006 at 8:08 AM

Copy your tracking number then go to The UPS Tracking page on the net..... http://wwwapps.ups.com/WebTracking/track   Put your tracking # in the box and select track.It will show you when your box is going to be delievered....I'm getting mine on the 19th.


tez12 ( ) posted Thu, 14 December 2006 at 8:15 AM

Alot of people dont even get a tracking number yet its sent out ,me included.  Mine still shows processes.  Im hoping today that will change.


zombiebrain ( ) posted Thu, 14 December 2006 at 9:42 AM

I got my shipment confirmation email this morning.  Checked the tracking, and ill be getting mine on Monday the 20th.  I live I’m Maryland, and got standard UPS ground shipping. Can’t wait till Monday..... 

Wait did I just say... 

I can’t wait till Monday?


operaguy ( ) posted Thu, 14 December 2006 at 10:25 AM

"It is a long process from the USA to another country..."

I do not wish to start any culture war (although if I did I'd drop the name "Gwyneth Palthrow") , but I order things from Singapore all the time, pay relatively low shipping (about $8 for a hard drive, for instance) and get them delivered to my door two or three days later, no customs, no taxes, etc. Same thing when I ship there from California. Singapore has become my corner store for camera, electronics and other items.

With the described multiple taxation and multiple shipping...I'd be curious to know the final total costs and final 'in transit time' for the Black Box delivered to the UK.

May I also ask...in the UK would you have the option with e-Frontier of bypassing the entire sequence by opting for some sort of international service such as FedEx, DHL, etc? or is that option not available?

Respectfully, and even sympatheticly, 
::::: Opera in California :::::


tez12 ( ) posted Thu, 14 December 2006 at 11:03 AM · edited Thu, 14 December 2006 at 11:09 AM

I sellected USPS Global Express Mail but there where some other options, they where extreemly expensive though.  I dont beleave they use any service that would pickup this end and continue the shipping in one price.  Some people will ship Item as a present or under value it to avoid duty charges.  I did look into all this as I perchased boxed software, the system is rather complex.  Tariff classification can be tax can be added to a item as well as the standard 17.5% vat.  The Vat is added to the total value including postage.

My poser 7 order started at  $156.99 thats with the $10 coupon off, thats £85.38 uk pounds paid from paypal.  Id be very shocked if I get this item with no additional shipping charge but, Vat will for certain be added as well as some kind of duty.  So added just VAT it comes to £99.  Im usng online currency convertion which never works out correct, its always more but that.  This means in total iv paid $194 USD for the upgrade.  

Of course if you add shipping charges from Royal mail plus handling fees your looking at another £10 -£15 or more maybe less maybe more, it prety much works out im paying the price of the full Poser 7 price in USD.  Im comparing all the above based on when I perchased a software boxed product Steinberg Cubase Producer pac.  It looked a very attractive price to start with but soon end up costing me way over what I calculated.  Dont let me put anyone off, its just my experience, im hoping things wont be as bad this time.  Its wasnt a problem just took longer than I hoped and costed much more.  

Royal mail did lie to me though which I wasnt happy about.  They said they had tryed to deiver it but nobody was in.  I was in all day, most of which looking out my window pmsl.


tez12 ( ) posted Thu, 14 December 2006 at 11:17 AM · edited Thu, 14 December 2006 at 11:20 AM

Quote - Copy your tracking number then go to The UPS Tracking page on the net..... http://wwwapps.ups.com/WebTracking/track   Put your tracking # in the box and select track.It will show you when your box is going to be delievered....I'm getting mine on the 19th.

 

Now the tracking your showing apears to be a different delivery service.  The service e Fronteer are using is USPS not UPS. http://www.usps.com/shipping/trackandconfirm.htm

If they are somehow linked then there could be a chance that I wont get charged again for postal charges when it gets to the uk, I maybe wrong!

I saw a UPS van delivering a parcel today in the uk. 


Victoria_Lee ( ) posted Thu, 14 December 2006 at 11:20 AM

Quote - > Quote - Copy your tracking number then go to The UPS Tracking page on the net..... http://wwwapps.ups.com/WebTracking/track   Put your tracking # in the box and select track.It will show you when your box is going to be delievered....I'm getting mine on the 19th.

 

Now the tracking your showing apears to be a different delivery service as in the uk I saw a UPS van delivering a parcel.  The service e Fronteer are using is USPS not UPS.  If they are somehow linked then there could be a chance that I wont get charged again for postal charges when it gets to the uk, I maybe wrong!

http://www.usps.com/shipping/trackandconfirm.htm

 

USPS and UPS are definitly not linked.  UPS is a private company that only delivers packages.  USPS is the United States Postal Service and since they privatized they SUCK!!!  When I send packages anywhere in the world I always use UPS or FedEx.

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.


jugoth ( ) posted Thu, 14 December 2006 at 11:23 AM

I did 1 better had it sent to me hotel in orlando so when arrive tomorrow collect but cant use till i get back to dear old blighty, england to you yank's and crim's.
Yes yank's we call our aussie cousin's crim's as it was a covict colony.


Victoria_Lee ( ) posted Thu, 14 December 2006 at 11:34 AM

Quote - I did 1 better had it sent to me hotel in orlando so when arrive tomorrow collect but cant use till i get back to dear old blighty, england to you yank's and crim's.
Yes yank's we call our aussie cousin's crim's as it was a covict colony.

 

Technically, so were we.

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.


tez12 ( ) posted Thu, 14 December 2006 at 11:41 AM

artistheat apears to have tracked his item via UPS?  I dont remember there being that option when perchasing poser 7.


ialora ( ) posted Thu, 14 December 2006 at 3:24 PM

Maybe they're shipping orders alphabetically by last name? ;-)  Seriously though, I'm guessing they will try to ship everything out this week.  And sometimes folks either don't get a notice or they get it well after something has shipped.  Heck!  I've gotten shipping notices the day after an item arrived before. :lol: 

Irene-


Peggy_Walters ( ) posted Thu, 14 December 2006 at 5:43 PM

My Poser 7 box arrived today!!!  Ordered the first day it was announced.  Shipped on the 12th.  It's a short trip from the middle of California to where I live! 

LVS - Where Learning is Fun!  
http://www.lvsonline.com/index.html


operaguy ( ) posted Thu, 14 December 2006 at 7:28 PM

Whoopie! I have my Black Box.
Pasadena, CA
Ordered 11/16


rkanyama ( ) posted Thu, 14 December 2006 at 8:48 PM

Quote - I ordered last week too.  I got my shipping notice today.  UPS says it should arrive this Friday. :)  Unfortunately, it always seemed to take 2 weeks to send anything to my sister-inlaw in Australia and that's not at Christmas time.   But you never know.  My sister-inlaw lives near Perth, so that even farther away than most other parts of AU.    

 

Yeah, same here. I received my shipping notice yesterday. I ordered two weeks ago as well.


ozbrat ( ) posted Sat, 16 December 2006 at 5:39 AM

Got my completed email today, but no tracking number :(

Oh well fingers crossed it might make it here before xmas


artistheat ( ) posted Sat, 16 December 2006 at 6:44 AM

Hmmm..I have UPS Ground shipping...I guess over sea shipping is different...Or maybe I'm just special...LOL...Well what ever the case may be I hope everybody gets there's soon...So that way we all can complain about P7 like everyone else...LOL..


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