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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Gift Cert for order #111160619 pending?

Samanthie opened this issue on Jan 29, 2007 · 4 posts
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Samanthie ( ) posted Mon, 29 January 2007 at 5:55 PM · edited Sat, 16 November 2024 at 4:25 AM

 I tried to use the gift certificate for winning runner up in the last contest. Order has been pending for three days.  Please ok the download, Thank you.:)

Samanthie

StaceyG ( ) posted Mon, 29 January 2007 at 6:48 PM

Okay let me go check it out. Be right back

StaceyG ( ) posted Mon, 29 January 2007 at 6:53 PM

Okay its showing that its not been paid so the order didn't process correctly if you wanted to use the GC to pay it. I would sugges replacing the order and be sure when you copy and paste the GC code, you hit the apply button so it can adjust the order total.

Let me know if you replace it successfully then I will delete the pending order.

Below is a link to the FAQ/Help area that you might want to read over before placing the order again

http://www.renderosity.com/mod/service/index.php?questionid=77

Thanks

Samanthie ( ) posted Tue, 30 January 2007 at 10:13 AM

Thank you Stacey! I did what you said and was able to get the download.:)

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