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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 01 7:38 am)

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Subject: order is payed by paypal but no download help please

doc_jones opened this issue on Feb 06, 2007 · 5 posts
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doc_jones ( ) posted Tue, 06 February 2007 at 3:29 PM · edited Mon, 02 December 2024 at 6:42 AM

I have recieved notice that paypal has payed this order can you please activate the downloads

111165939

mendyh ( ) posted Tue, 06 February 2007 at 3:36 PM

Hi, doc_jones,

Paypal is showing this as being paid via echeck with an expected clearing date of Feb. 9.  Your order should update automatically on that date.  If it doesn't please contact store@renderosity.com so we can check the update for your order.  It could be necessary to mark it paid manually when the check clears.

Thank you,

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

doc_jones ( ) posted Tue, 06 February 2007 at 3:43 PM

you know what I have never heard of such a thing what the hec is echeck?

anddddddddddd according to the mail I have from paypal it says the money has already been paid to bondware and nothing about any echeck so can you please figure out what the hec is going on if this transaction isnt complete I want to reverse it I dont want this after the 9th I want it now for the project I have going 
I can show you the letter if I need to but not here in a public forum 
I do not understand but like I said it says you have the money
please help straighten this out I have no clue
connie

doc_jones ( ) posted Tue, 06 February 2007 at 3:50 PM

ok listen can you do this  can you just cancel that transaction from your end?
so that it wont try to pay it on the 9th and Ill ring it up another way 
will that make it easier?

(I hate this techy crap) lol
connie

mendyh ( ) posted Tue, 06 February 2007 at 3:51 PM

Hi, Connie,

Please contact me via email at mendyh@renderosity.com.

Thank you,

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

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