I wanted to purchase the "Cartoon Solutions Backgroun Bundle" Content Paradise earlier on.  I added it to my cart all right, but when I hit "Checkout", I got the message "UNAVIALABLE PRODUCT: This product is unavailable or temporarily disabled"  (Wierd, as the product is still being advertised)

I then attempted to add a support Ticket by clicking on the "add Support Ticket" button, but whenever I do, I get a "Internet Explorer Cannot Display this Webpage" message, together with a blank frame.

I can't post to the "Customer Service" forums because I'm not a Passport member!

Is there ANY way people can contact Content Paradise about this problem on their site?  I really want to purchase the product before the sale ends!

Thanks.

Private Message Ratscloset on the CP forums.  He's one of the support guys, and can probably guide you to a solution.

 - Noel  

Quote - I wanted to purchase the "Cartoon Solutions Backgroun Bundle" Content Paradise earlier on.  I added it to my cart all right, but when I hit "Checkout", I got the message "UNAVIALABLE PRODUCT: This product is unavailable or temporarily disabled"  (Wierd, as the product is still being advertised)

I then attempted to add a support Ticket by clicking on the "add Support Ticket" button, but whenever I do, I get a "Internet Explorer Cannot Display this Webpage" message, together with a blank frame.

I can't post to the "Customer Service" forums because I'm not a Passport member!

Is there ANY way people can contact Content Paradise about this problem on their site?  I really want to purchase the product before the sale ends!

Thanks.

Hi,

I apologize for the difficulties. Please go back to ContentParadise.com and add the 'Cartoon Solutions Background Bundle' to your cart again and checkout. You will now be able to checkout. 

Thank you,
efgirl

@efgirl

Perhaps you could help me too - according to content paradise e-mail the horned owl is free to P6/P7 owners, but when I add it to the cart,even after chosing p6 owner under options,it claims it costs 3.99.(Cant access support page)
Thanks

Pnina

Quote - @efgirl

Perhaps you could help me too - according to content paradise e-mail the horned owl is free to P6/P7 owners, but when I add it to the cart,even after chosing p6 owner under options,it claims it costs 3.99.(Cant access support page)
Thanks

Pnina

Hi,
The Weekly Freebies on Content Paradise are always free for Passport Members. They are free for one week for Poser 6 & 7 Owners.

Sincerely,
efgirl

Quote - > Quote - @efgirl

Perhaps you could help me too - according to content paradise e-mail the horned owl is free to P6/P7 owners, but when I add it to the cart,even after chosing p6 owner under options,it claims it costs 3.99.(Cant access support page)
Thanks

Pnina

 

Hi,
The Weekly Freebies on Content Paradise are always free for Passport Members. They are free for one week for Poser 6 & 7 Owners.

Sincerely,
efgirl

Yes, that's what I understood. The newsletter arrived on the 6th , ie less than a week,so it should still be free. Maybe something went wrong when I tried to add it first time and access to the site was intermitant. Bottom line, it is not in my list of recent purchases,and I cant add it for free now.
Thank you
Pnina

I still cant get the owl.The ticket(s) I opened before misteriousely disapeared. No answer to today's ticket. Did anyone with P6/P7 but not passport manage to get it?

@efgirl

Cant you do anything?at least a comment?Thanks
Pnina

My problem has been solved.  Thanks, efGirl & Ratscloset!