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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Status of Order-111185493

HollywoodBest opened this issue on Mar 19, 2007 · 7 posts
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HollywoodBest ( ) posted Mon, 19 March 2007 at 10:21 PM · edited Sat, 16 November 2024 at 10:47 PM

I was wondering how long does it take to process a paypal charge. Cause 111185493 says that it is still unpaid.

~Hollywood

Debbie M. ( ) posted Mon, 19 March 2007 at 10:23 PM

Hi,

Do you have a PayPal transaction id# that I can check on the status of the payment?

Debbie M.

HollywoodBest ( ) posted Mon, 19 March 2007 at 10:27 PM

No it doesn't give one it just says

Order#: 111185493

Payment Method:   PayPal $0.00 Also I don't know why it says $0.00 is it because it hasn't been processed yet. And it isn't posted to my paypal account. Sorry for the lack of information but this is all I have. The order number in my account.

Thx,
Hollywood

Debbie M. ( ) posted Mon, 19 March 2007 at 10:32 PM

Ok, you can manually send the payment to payments@renderosity.com and then email store@renderosity.com with the PayPal transaction id# so that we can verify receipt and mark your order paid.

Please let me know if you have any questions.

Debbie M.

HollywoodBest ( ) posted Mon, 19 March 2007 at 10:34 PM

Ok thx.

Debbie M. ( ) posted Mon, 19 March 2007 at 10:38 PM

You're very welcome.

Debbie M.

Debbie M. ( ) posted Mon, 19 March 2007 at 10:43 PM

Hi,

Just seen the payment come through, so I've already marked your order paid.  Let me know if you have any problems accessing the downloads.

Thank you for shopping at the MarketPlace!

Debbie M.

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