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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Need help downloading file

almck1@hotmail.com opened this issue on Apr 19, 2007 · 4 posts
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almck1@hotmail.com ( ) posted Thu, 19 April 2007 at 1:10 AM · edited Sat, 27 July 2024 at 2:07 PM

I purchased some files yesterday. order# 111200503. one of the files timed out . 
LK-Daphne V4zip2 47638.zip. Could you please reset this file or the whole order . I managed to download the first Daphne file ok and have not yet tried any of the other enough for them to time out.. Is there any way to resume when downloading files from this site as I am having troubles with my isp connection which seeldom stays up for very long..
Kind Regards. A /mc Kever

GinaH ( ) posted Thu, 19 April 2007 at 9:14 AM

Hello,

I have reset your downloads for order # 111200503 as you requested.

Thanks,

Gina Harris
MarketPlace Admin

almck1@hotmail.com ( ) posted Thu, 19 April 2007 at 9:55 AM

Thanks Gina and extra thanks for being so fast.
I will probably wait a bit before trying to download again until I see If my isp has sorted out my problems. It's Bt and they have admitted that there is a line fault .
Regards Alex

GinaH ( ) posted Thu, 19 April 2007 at 10:44 AM

Hi Alex,

Your welcome!

Gina Harris
MarketPlace Admin

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