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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Order #111205161 - timed out at Paypal, need link to pay

silverthornne opened this issue on Apr 28, 2007 · 4 posts
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silverthornne ( ) posted Sat, 28 April 2007 at 7:34 PM · edited Tue, 26 November 2024 at 7:24 AM

Good day,

About order 111205161 - I timed out at Paypal and got a blank page after I clicked on the Pay button, thus I never got to the page with the "Return to Merchant" button.

Anyway, I checked my Paypal account and the money never got debited and now I have an unpaid order without a pay button. How do I go about paying for it now?

StaceyG ( ) posted Sat, 28 April 2007 at 7:40 PM

Hi,

Just go to your paypal account and use the "send money"function.  Send the order total  to payments@renderosity.com  .  Be sure to include your order id and username.

Once you have sent the money, please email store@renderosity.com and we will mark your order as paid so you can download your item(s)

Thanks

silverthornne ( ) posted Sat, 28 April 2007 at 7:49 PM

Ok. Done and done!

Eagerly awaiting the moment I can download.

Thanks Stacey! :)

StaceyG ( ) posted Sat, 28 April 2007 at 8:50 PM

You are ready to download:)

Thanks

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