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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Order Number - 111207791

3Dillusions opened this issue on May 05, 2007 · 5 posts

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3Dillusions ( ) posted Sat, 05 May 2007 at 5:35 AM · edited Wed, 20 November 2024 at 10:11 AM

I have a problem with the following file in my account that I bought today

Imagination Backgrounds Vol.1 - it ends in a sit format, it should be a zipfile.

Can someone get the vendor or someone to upload the correct file please, it should be a zipfile of jpeg backgrounds

Thanks

Angela (3Dillusions)

ClintH ( ) posted Sat, 05 May 2007 at 8:03 AM

Hi Angela, It appears to be a MAC only product. I've updated the Product information to reflect this.
Would you like a refund for the item?

Clint Hawkins
MarketPlace Manager/Copyright Agent

All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

3Dillusions ( ) posted Sat, 05 May 2007 at 8:15 AM

Yes please I did not see that, sorry :)
You can credit my account if this is easier and I will just buy something else.

Angela

ClintH ( ) posted Sat, 05 May 2007 at 8:33 AM

Hi Angela, Sounds good.
Credit issued as in-store credit.

Thanks for shopping at Renderosity!

Clint Hawkins
MarketPlace Manager/Copyright Agent

All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

3Dillusions ( ) posted Sat, 05 May 2007 at 8:40 AM

Thanks very much Clint :)

Angela