Fri, Nov 29, 4:23 PM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Issues with "Product Requirements" on item 57128 in RMP


procchi ( ) posted Sun, 24 June 2007 at 11:16 PM · edited Tue, 26 November 2024 at 6:26 AM

I am heavily disappointed in my purchase of this item.  I had purchased it thinking it was the clothing item, not merely a set of textures for same.

The item of clothing was not listed in the "Product Requirements" section,  merely hyperlinked in the name of the product in the Description.  The hyperlink appeared as the same coulour as the surrounding text, and as such was not obvious as a link elsewhere.

At this time, I am not asking for a refund. However, it would be appreciated if in future this product and further clothing texture sets had a correct and complete set of "Product Requirements" that included the requsite clothing item.  I checked half a dozen other clothing texture sets, and this was the case so I am merely assuming this is the case of something slipping past quaility control.


ClintH ( ) posted Mon, 25 June 2007 at 9:06 AM

Hi procchi, I'll check it out.
Thanks for the information.

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



boundless ( ) posted Mon, 25 June 2007 at 9:54 PM

I´m sorry for your trouble about my product, but I did not a mistake on my product page. Please read the readme and the product description before you purchase, if you´re not sure what you get ;)
BTW... thank you for the idea, I´ll check this in my future products - maybe with a extra notice :-)


procchi ( ) posted Mon, 25 June 2007 at 10:05 PM

I did notice this morning that the requirements had been updated.

I am not displeased with the product, I just feel it was mislabelled - there was very little indication at first glance that it was an add-on, rather than a stand-alone.


boundless ( ) posted Tue, 26 June 2007 at 12:09 AM

Update done :)


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.