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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 07 1:50 pm)

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Subject: Gift Certificate Issue

mathman opened this issue on Jul 21, 2007 · 6 posts
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mathman ( ) posted Sat, 21 July 2007 at 2:42 AM · edited Thu, 01 August 2024 at 11:16 AM

Hi,

I have used my $5 gift certificate (thanks, by the way).

I am just wondering why my EMail receipt did not show the $5 taken off. The product was $9.95, which was reduced to $4.95 when I applied the gift certificate.

The EMail receipt, however, just showed it as $9.95 without any evidence of the $5 coupon. So, does this mean you have actually taken $9.95 out of my credit card ?

regards,
Anderw

FQIrving ( ) posted Sat, 21 July 2007 at 9:08 AM

Hello,

Thank you too for the gift cert but I have the same issue. The $5.00 did not show up on my e-mail receipt or account page even though I applied it.

Thank you,
Frank

ClintH ( ) posted Sat, 21 July 2007 at 9:26 AM

The E-Mail receipt doesnt show this information.
I checked your orders and the GC's appied properly.
You were only charged for the purchase price minus the $5.00 GC.

I hope this helps.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

mathman ( ) posted Sat, 21 July 2007 at 7:23 PM

Thanks Clint. Just wanted that reassurance !

FQIrving ( ) posted Sat, 21 July 2007 at 9:20 PM

Thank you!

ClintH ( ) posted Sun, 22 July 2007 at 10:28 AM

You're very welcome.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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