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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 26 8:23 pm)

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Subject: Just a question

Fyrene opened this issue on Jul 25, 2007 · 11 posts
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Fyrene ( ) posted Wed, 25 July 2007 at 12:58 AM · edited Tue, 21 January 2025 at 5:15 PM

I noticed that there is a product which I purchased back in May 2006 which appears to have been updated. I do not see an update zip in my purchase list. This means that we would have to buy it again??

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Debbie M. ( ) posted Wed, 25 July 2007 at 7:10 AM

If you let me know the product you're referring to, I can look into it for you.

Debbie M.

Fyrene ( ) posted Wed, 25 July 2007 at 1:55 PM

HR_011-R2

Thanks Deb!

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Debbie M. ( ) posted Wed, 25 July 2007 at 2:12 PM

If I'm not mistaken, that is Ali's product, and again, if I'm not mistaken, they offer the updated product directly from their own site.  Check with the vendor on that to make sure :)

Debbie M.

Fyrene ( ) posted Wed, 25 July 2007 at 2:21 PM

Thanks Deb!

Fy

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Fyrene ( ) posted Wed, 25 July 2007 at 2:28 PM

Just checked his site but no updates for it. He does have a statement on his site that says "All products will be upgraded to the latest edition free"

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Debbie M. ( ) posted Wed, 25 July 2007 at 2:31 PM

I have no updates for Ali waiting to be processed, so my only suggestion would be to contact them directly and ask them when it'll be available, and where :)

Debbie M.

Fyrene ( ) posted Wed, 25 July 2007 at 2:34 PM

I did. He has a kewl contact us setup on his site.

Thanks again, deb :)
Fy

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Debbie M. ( ) posted Wed, 25 July 2007 at 2:35 PM

Awesome!

Enjoy the rest of the day Fy :)

Debbie M.

Fyrene ( ) posted Thu, 26 July 2007 at 12:27 AM

Thanks Deb. Just got home from work and had a reply and a link from ali!! Wooohoooo. This is my fav hair!!

Fy :)

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Debbie M. ( ) posted Thu, 26 July 2007 at 7:11 AM

Good deal!!!

Debbie M.

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