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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Paypal payment didn't complete for order.


dplace ( ) posted Thu, 30 August 2007 at 2:16 AM · edited Mon, 11 November 2024 at 11:38 AM

I'm not sure what happened, maybe I didn't click all the confirmations but paypal is not showing any recent activity and you have my order marked unpaid so how do I get to complete it? Thanks, Barry


Arvanor ( ) posted Thu, 30 August 2007 at 3:49 AM · edited Thu, 30 August 2007 at 3:49 AM

I experienced a similar problem a few minutes ago. Paypal sent me the confirmation mail but in my account here at Renderosity the order is marked as unpaid.

If by my life or death I can protect you, I will!


Arvanor ( ) posted Thu, 30 August 2007 at 5:21 AM

I think it was a little delay on the server maybe because i received a few moments ago the confirmation mails from Renderosity and now i can download the products.

If by my life or death I can protect you, I will!


GinaH ( ) posted Thu, 30 August 2007 at 9:20 AM

Hello dplace,

I'm showing your order as paid now.  If you have any further problems, please let me know.

Thanks

Gina Harris
MarketPlace Admin


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