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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Purchased DNG1 Bonus Textures By Dalinise Link Bad

gtrdon opened this issue on Oct 02, 2007 · 3 posts
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gtrdon ( ) posted Tue, 02 October 2007 at 7:59 PM · edited Thu, 29 August 2024 at 7:00 PM

DNG1  purchase Number #111282074
I just purchased DNG1 by Dalinise which stated in the ad and the readme file that there was bonus textures available for the product. The texture offer made the the decision to make the purchase more agreable. A link  and a password was provided in the ReadMe file. However, the  link does not work for any such item. I wrote to the email address provided to complain but
it came back too as not being valid. I posted on Dalilnise email address here at renderosity and have yet to here from .  I am pleased with the product but I also expect the bonus which was advertised to be honored..
Thanks

JenX ( ) posted Tue, 02 October 2007 at 8:14 PM

Moving this to the Marketplace Forum for customer Service.

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ClintH ( ) posted Tue, 02 October 2007 at 8:21 PM

Hi gtrdon,

I'm sorry to hear that your experiencing problems obtaining the bonus file.
Thanks for letting us know.

I've got a request into dalinise for assistance.

I'll make sure that your properly taken care of.

Thanks for shopping at Renderosity!

Clint Hawkins
MarketPlace Manager/Copyright Agent


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