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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 13 2:00 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: problem with my order...uncomplette zip file....

theconqueror opened this issue on Nov 11, 2007 · 5 posts
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theconqueror ( ) posted Sun, 11 November 2007 at 12:12 PM · edited Fri, 16 August 2024 at 1:22 AM

I purchased Rebelmommy's Lara and I dawnloaded the zip file but when I opened it  the 
'RuntimeLibrariesRMMorphsRM LaraF '  files were missing.
Store staff can check the zip file in my account.
Please help ..........................

Debbie M. ( ) posted Sun, 11 November 2007 at 12:36 PM

Hi,

I've emailed the vendor for support.

Debbie M.

rebelmommy ( ) posted Sun, 11 November 2007 at 12:47 PM

Hi!
  Thank you for bringing this to my attention.  Actually the zip is complete it is just a read me file error.  The files it sxays you are missing are unneeded files and were deleted prior to the product making it to the marketplace however it appeazrs that while I deleted the actual files I did not ammend the read me to reflect that.
  Your product is complete and should work perfectly:)  Sorry about that!  I do hope that you will enjoy creating with her!
~Amy~

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theconqueror ( ) posted Sun, 11 November 2007 at 1:36 PM

Thanks for both of you...I didn't expect fast respose like this...I'm happy to be here....thanks...

rebelmommy ( ) posted Sun, 11 November 2007 at 1:42 PM

Glad to have helped you get it sorted out!

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Support Hydrocephalus research.. because a Shunt is NOT a cure!

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