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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 08 12:49 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: problem with an order..

graphixdezine opened this issue on Nov 16, 2007 · 7 posts
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graphixdezine ( ) posted Fri, 16 November 2007 at 11:08 AM · edited Fri, 08 November 2024 at 1:07 PM

just made a purchase..part with vendor credit ..rest with paypal..but it never went to paypal..and no link to  to go??
Neesa


Debbie M. ( ) posted Fri, 16 November 2007 at 11:20 AM

Hi Neesa,

Send the balance from PayPal to payments@renderosity.com and then email store@renderosity.com with the PayPal transaction id# and the Renderosity order# so that we can manually mark it paid.

Debbie M.

graphixdezine ( ) posted Fri, 16 November 2007 at 11:22 AM

awesome..thanks Debbie :)


graphixdezine ( ) posted Fri, 16 November 2007 at 11:32 AM

okay ..done Debbie :)


Debbie M. ( ) posted Fri, 16 November 2007 at 11:32 AM

I just seen the PayPal receipt come in Neesa, so I've already marked you paid :)

You should be all set!

Debbie M.

graphixdezine ( ) posted Fri, 16 November 2007 at 11:42 AM

Yep got it ..thanks so much Debbie!!


Debbie M. ( ) posted Fri, 16 November 2007 at 12:00 PM

My pleasure Neesa :)

Thank you for shopping at the MarketPlace!

Debbie M.

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