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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 22 1:25 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
funnily enough, i'm having the same thing. i received a Visa PrePaid gift card and tried to use it but it keeps getting declined. They are supposed to work the same as a credit card, only they are preloaded with a monetary amount, and can be used anywhere Visa is accepted. But it's not being accepted here.
And oops already started a new thread in the forum asking for this as i didn't notice this post here.
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First let me apologize as I sent an email to customer support about this but my email server has been acting up and I have found that many of my emails are not getting threw to the people I've been sending them to it's a Verizon thing.
I receieved a giftcard and registered it online per the instructions of the giftcard company for use on line. The information used to register the card is the same information as my account here. Can the card be used to make purchases here at the MP?
Thanks again.
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