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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Store won't allow purchase. Says not logged in when I am.

dragonfly2004 opened this issue on Dec 19, 2007 · 9 posts
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dragonfly2004 ( ) posted Wed, 19 December 2007 at 1:01 PM · edited Fri, 22 November 2024 at 2:50 PM

I tried to make a purchase. Moved an item from wishlist to cart, completed details on each screen, including credit card details, then pressed the button to make purchase. Next screen then said

"Form Validation Error:

You must be logged in to place an order. If you were previously logged in, your session may have expired. Please login and try your purchase again."

But the screen showed I was still logged in.
I logged out, logged in, but had same problem.
Frank

LadyNightVamp ( ) posted Wed, 19 December 2007 at 1:13 PM

oh I see you have the problem too... I hope someone can help...

dragonfly2004 ( ) posted Wed, 19 December 2007 at 1:25 PM

The staff must be having TOO much fun at their Christmas party :lol:

StaceyG ( ) posted Wed, 19 December 2007 at 1:32 PM

Programmers are working to resolve this issue now:)

Thanks for letting us know.

Christmas party?  There is a staff party and they didn't tell me? hmmmph, well of all the nerve, lol

LadyNightVamp ( ) posted Wed, 19 December 2007 at 1:35 PM

Thank you Stacey.

btw. I have my 4. xmas-party on friday^^

dragonfly2004 ( ) posted Wed, 19 December 2007 at 1:37 PM

Thanks, Stacey!
😄

Dave8 ( ) posted Wed, 19 December 2007 at 1:37 PM · edited Wed, 19 December 2007 at 1:38 PM

same error

Form Validation Error:

You must be logged in to place an order. If you were previously logged in, your session may have expired. Please login and try your purchase again.

Please go back, correct the errors, and try again.

 

KarenJ ( ) posted Wed, 19 December 2007 at 1:48 PM

Sorry for the inconvenience folks.  This has been corrected now.  Please let us know if you all have any problems, and thank you for your patience!

"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan Shire

LadyNightVamp ( ) posted Wed, 19 December 2007 at 1:56 PM

Thank you Karen, now it works again :)

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