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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 12 7:05 am)

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Subject: Order Paid But Showing Unpaid


RFreise ( ) posted Sat, 09 February 2008 at 3:16 PM · edited Wed, 04 December 2024 at 1:14 PM

Order # Amount Order Date Status 111354714 $45.85 2008-02-09 Unpaid,No Shipping

Payment Details

Transaction ID: 2LE12683J66733146 Item Price: $45.85 USD Total: $45.85 USD Order Description: Renderosity.com Item/Product Number: 111354714 Invoice ID: 111354714 Buyer: Robert Freise
Showing unpaid still after a couple hours


StaceyG ( ) posted Sat, 09 February 2008 at 5:36 PM

Hello

I have now marked your order as paid:)


RFreise ( ) posted Sat, 09 February 2008 at 5:49 PM

Thanks sent email a few moments ago just to cover all bases.
Other sites having what appears to be intermittent problem thru paypal as well


saxony ( ) posted Mon, 11 February 2008 at 12:28 PM

Hi,
i have the same problem with my last order.
Order#: 111354637
Date: 2008-02-09
Status: Unpaid,Unshipped

Payment Details from PayPal:
Artikelbezeichnung: Renderosity.com
Artikelnummer:     111354637
Rechnungsnummer: 111354637
Datum:     9. Feb 2008
Zeit:     17:31:31 MEZ
Status: Abgeschlossen


StaceyG ( ) posted Mon, 11 February 2008 at 12:43 PM

Hi saxony

I have now marked your order as paid)


saxony ( ) posted Mon, 11 February 2008 at 12:45 PM

Thank you =)


deni67 ( ) posted Mon, 11 February 2008 at 9:03 PM

Sorry to intrude on your message but i have a question..My paypal takes about a week to go through before it shows up as paid but the first time i ever brought anything through paypal at rendo it was ready to download straight away..
Currently i have 3 orders that iv'e paid for but i'm still waiting for the download links as they all say Unpaid, No shipping ..I'm not an impatient person but one of them is Cecile hair 2 and i get a free hair if i manage to get it cleared by the 13th which for me in Australia is tomorrow..lol
My question is does it make a difference if your paypal is connected to your bank account or credit card??..I don't have a credit card and have to rely on my savings account.


StaceyG ( ) posted Tue, 12 February 2008 at 1:55 PM

I was able to mark one of the unpaid orders as paid since one of the echecks had cleared. The other two are still showing as uncleared.

It probably does have something do with your bank account and not having a credit card to automatically debit the money from??

You would need to check with paypal to be sure.

Thanks


deni67 ( ) posted Tue, 12 February 2008 at 2:49 PM

Thank you Stacey, i really appreciate the help..


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