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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 28 4:53 pm)

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Subject: problem with purchase

kirwyn opened this issue on Feb 10, 2008 · 3 posts
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kirwyn ( ) posted Sun, 10 February 2008 at 1:07 AM · edited Mon, 25 November 2024 at 5:37 PM

I purchased "oneclickframes", order#111354909.  The product states that it is for Photoshop 7+.  I take that to mean it will work for Photoshop version's 7 and higher.  I have Photoshop 7 and the brushes were installed according to instructions.  However when I bring up brushes/oneclickframes, I get an error message stating that those brushes will not work for my version.  I request a refund or a credit to my account on my next purchase....whichever, is okay by me.   Thanks, kirwyn

RajRaja ( ) posted Sun, 10 February 2008 at 8:12 AM

Kirwyn, I am really sorry about what you gone through. Now i have sent a download link for Photoshop 7 version brushes pack via site mail. Please check up and let me know if you have any problem further.

kirwyn ( ) posted Sun, 10 February 2008 at 1:24 PM

Great service!  Thank you.  The new brushes installed without a hitch and everything works beautifully, and the brushes look cool too.  Thanks again!  Kirwyn

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