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Subject: I uploaded my image and lost it - please help!!!


JaneEden ( ) posted Tue, 12 February 2008 at 6:32 AM · edited Tue, 14 January 2025 at 5:26 AM

I am experiencing some problems this morning trying to upload an image!! I had it all ready and viewed it before about to upload but there was an error in some of my wording in my intro, so I went back to alter it.  Got back in okay no problem and as I was altering it, I thought I had hit the back space but my hand slipped and think I may have entered enter at the same time. Nothing has come up and it is telling me that I have reached my limit for today, as if it has registered, but there is nothing there. I have been more than 24 hours also since my last upload. I have rebooted and tried all I can- What can I do? Please help it is so important to me to upload this image, as I am supporting the British Heart Foundation Valentine appeal.
regards JaneEden


KarenJ ( ) posted Tue, 12 February 2008 at 10:10 AM

Hi Jane,

I think this FAQ will highlight your problem:
http://www.renderosity.com/mod/service/index.php?questionid=10

This is why, on the preview page, it says "Do NOT press the back button". Unfortunately it has used your upload slot for today and you will need to wait until tomorrow to reupload. We cannot reset it manually.


"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan Shire


JaneEden ( ) posted Tue, 12 February 2008 at 10:59 AM

Hi

I know now I have to wait until tomorrow, which is a shame as I aimed to upload one each day this week almost to support the Valentine appeal, but not to worry.

I have often altered my work before the final save upload, so many times  but this time my hand slipped when I hit the back space then suddenly all disappeared!

In future I will edit once it is up and running to save this happening again.
Can I upload at 8 am then tomorrow, being as I am in the UK?

Thanks for your time
take care
hugs Jane xx


KarenJ ( ) posted Tue, 12 February 2008 at 11:56 AM

Hi Jane, yes I think you should be able to upload at that time without problems.


"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan Shire


JaneEden ( ) posted Tue, 12 February 2008 at 2:22 PM

Okay Karen thanks for your time
hugs Jane xx


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