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Photography F.A.Q (Last Updated: 2024 Nov 13 3:04 pm)



Subject: I can't upload


Laelia ( ) posted Mon, 10 March 2008 at 2:08 PM · edited Sat, 23 November 2024 at 11:13 PM

file_401707.jpg

Hi everybody Since february, I can't upload in my galery

When I click on "post and save", I  always get this message :
"This image either does not exist or cannot currently be edited"

I'va verified all sides ...  my images exist, I shot and filed them !!

Could some one help me ?
Thanks
Magali


Radlafx ( ) posted Mon, 10 March 2008 at 4:16 PM

hmm. looks strange... a moderator should be able help you with this.

Question the question. Answer the question. Question the answer...

I wish I knew what I was gonna say :oP


inshaala ( ) posted Mon, 10 March 2008 at 5:39 PM

Ok i asked the question and here is the reply:

Make sure you are saving as a single jpg - and not as something like a jpg with embedded html.  If in doubt use the "Save for web" option in photoshop or equivalent (optimised save).

A suggestion also might be to log completely out of renderosity, empty your browser's cache, temp files, cookies and then reboot and try it again after logging back in.

Have you tried using a different browser? (what browser are you using anyway?)

One thing i will add (i dont know the intricacies of the system or why the specific error gets thrown up) is that the line "cannot currently be edited" seems to point towards an accessibility issue with renderosity accessing the file - is it read/write protected?

"In every colour, there's the light.
In every stone sleeps a crystal.
Remember the Shaman, when he used to say:
Man is the dream of the Dolphin"

Rich Meadows Photography


bclaytonphoto ( ) posted Mon, 10 March 2008 at 5:47 PM

Yeah, my first thought is to have you log out of Renderosity..clear any Renderosity/Bondware
cookies from your browser cache..

www.bclaytonphoto.com

bclaytonphoto on Facebook


Radlafx ( ) posted Mon, 10 March 2008 at 6:27 PM

...and then let us know what/how it works...

Question the question. Answer the question. Question the answer...

I wish I knew what I was gonna say :oP


Valerie-Ducom ( ) posted Tue, 11 March 2008 at 9:19 AM

Laelia, il y a quelques mois, Ssoffia avait le même problème que toi. Je lui ai conseillé de naviguer avec Firefox, les distances en ftp sont moins longue et donc plus de chance de pouvoir obtenir un bon résultat dans les navigations quotidiennes. Tu peux avoir ce navigateur puisqu'il est freeware et il peut-être utiliser comme IE : http://www.mozilla-europe.org/fr/products/firefox/ tiens, c'est la page française.

Ce n'est pas un problème de tes images, ni de ton pc, seulement de ton navigateur. Ensuite, on te conseille de laisser ouvert les coockies, personnellement, en passant par firefox, ils sont fermés et je peux faire un upload. Par contre avec Internet explorer tu es obligés de les ouvrir et donc, pour certaines pages, tu as plus de chance d'avoir des spam dans ton ordi :((( celà ralentit la machine... vive Bill Gates ! LOL

Si tu veux des conseils pour Firefox, mais je suis sure que tu vas y arriver puisqu'il est très facile d'utilisation, fais moi signe, tu sais où je suis ;)))

Bisous hermanita



Valerie-Ducom ( ) posted Tue, 11 March 2008 at 9:24 AM

Quote - ...and then let us know what/how it works...

Hello,

This probleme isn't new. Some members know it since few month yet. My suggestion is to navigate in RR with Firefox. Ssoffia had the same problem as Laelia, and since she navigate with it, she can upload without probleme and with cookies open or close. I can advise : open cookies islike to accept for to receive some Spam, so, your pc can be like a turtle LOL.. Or you use a good anti-spyware with it.  Personaly, I hate IE and since 3 years I navigate with Firefox I don't have problem :)



astro66 ( ) posted Tue, 11 March 2008 at 12:33 PM

I've had this a couple of times but if I leave the upload page and then come back to it and try again it works just fine. I don't think it is a browser problem, although I agree with valerie - IE sucks you should be using Firefox, lol. 😄

www.natural-photo.co.uk

"Dodging and burning are steps to take care of mistakes God made in establishing tonal relationships.  ~Ansel Adams"


Laelia ( ) posted Wed, 12 March 2008 at 5:56 AM

Thanks to all of you for your answers !
I use only Firefox and I've yet cleared the temp files... I allways register my images with " save for the web" in photoshop, too
But as I didn't try to log out of Renderosity then log on to upload, I should try and let you know
Have a nice day
Magali


Laelia ( ) posted Wed, 12 March 2008 at 1:54 PM

Quote - Yeah, my first thought is to have you log out of Renderosity..clear any Renderosity/Bondware
cookies from your browser cache..

That doesn't work !! I did all ...: log out then clearing then log in

I can't upload... always the same message " this image does not exist"
I'm not in my first day here...
So I don't understand what's happening since february

Do the coordinators and moderators can explain that strange thing, please
Thanks
Magali


inshaala ( ) posted Wed, 12 March 2008 at 3:08 PM

can you send the image and thumb to inshaala@renderosity.com and i will take a look at it.  Thanks :)

"In every colour, there's the light.
In every stone sleeps a crystal.
Remember the Shaman, when he used to say:
Man is the dream of the Dolphin"

Rich Meadows Photography


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