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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: No link to load my purchase.....

Valentin3D opened this issue on Mar 11, 2008 · 5 posts
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Valentin3D ( ) posted Tue, 11 March 2008 at 4:04 AM · edited Sat, 23 November 2024 at 3:01 AM

Hi
I bought a product.
On my page of account, there was no link to load the product.
The payment has been accepted.
Can you help me ?
Order#: 111371128

Thank you
Val

KristiS ( ) posted Tue, 11 March 2008 at 9:26 AM

We are working on getting this fixed, we will let you know when it is available for download.

Thanks,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Valentin3D ( ) posted Tue, 11 March 2008 at 11:34 AM

Thank you

KristiS ( ) posted Tue, 11 March 2008 at 1:42 PM

You are welcome:)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

GinaH ( ) posted Tue, 11 March 2008 at 2:08 PM

Hello,

This is fixed now and you will are able to download

Gina Harris
MarketPlace Admin

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