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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: cancel order please

fluffybat opened this issue on Apr 01, 2008 · 4 posts
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fluffybat ( ) posted Tue, 01 April 2008 at 3:27 AM · edited Tue, 07 January 2025 at 2:31 AM

I'd like to cancel order number 111381895
for some reason when I paid through paypal it did it as an echeque which is too slow, so I'd like to cancel and order again with a different payment method.

KristiS ( ) posted Tue, 01 April 2008 at 10:57 AM · edited Tue, 01 April 2008 at 10:57 AM

I would check the expiration date of the card. Sometimes Paypal will force you to pay by echeque when your credit card expiration date has expired.

Also, I did cancel your order but I will not be able to credit your Paypal account until the echeque clears due to the payment still being processed.

I will keep an eye on it and soon as it clears, I will get your $5.00 credit on your paypal account and email you.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

fluffybat ( ) posted Tue, 01 April 2008 at 2:50 PM

thank you!

you're right about the card expiring, it expired yesterday :}

KristiS ( ) posted Tue, 01 April 2008 at 2:55 PM

You're welcome :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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