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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order#: 111389682

Arien opened this issue on Apr 17, 2008 · 4 posts
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Arien ( ) posted Thu, 17 April 2008 at 4:06 AM · edited Fri, 22 November 2024 at 5:20 PM

I placed this order last night. My connection died halfway through payment so I had to finish it manually. I sent Paypal payment to payment@renderosity.com, email store@renderosity.com to let them know of this. But 12 hours later my account still shows it as unpaid. Any chance you can look into this?

Thanks.

My store

KristiS ( ) posted Thu, 17 April 2008 at 9:47 AM

I am now showing your order as paid. Your downloads are now available and ready to be downloaded.

Thank you and have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Arien ( ) posted Thu, 17 April 2008 at 10:14 AM

Thanks!

My store

KristiS ( ) posted Thu, 17 April 2008 at 10:50 AM

You're welcome...have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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