Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Per our refund policy, you have to contact the vendor for approval of a refund.
Please give the vendor 2-3 business days to respond. If you do not hear from them within that time frame, let us know so we can contact them on your behalf.
Thank you,
Kristi
Community Relations Specialist
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Today, I purchased Bice's BeYou Brushes Bundle, Order#: 111392090, and I also purchased her BeYou Brushes 2 Order#: 111392088. And then I realized that the BeYou Brushes 2 are in the bundle. Is there any way that I could get a refund for it?
Thanks,