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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Order: Id 111404959 and order : Id 111404933

sus opened this issue on May 16, 2008 · 4 posts
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sus ( ) posted Fri, 16 May 2008 at 6:37 AM · edited Mon, 23 September 2024 at 10:31 PM

Hi,

Yesterday I've tried to purchase order  Order : Id 111404959  and Order : Id 111404933)  from the Renderosity website.

Pay Pal tells me that the order has been completed (Unique Transaction ID#2UW87371LW952023V, and  Unique Transaction ID #4JW159345U9720910), but in my 'Orders' page on Renderosity it reads as 'Unpaid,Unshipped'.

Please help! Is this an issue at your end of things, or do I need to contact Pay Pal?

 

Thanks.

sus

KristiS ( ) posted Fri, 16 May 2008 at 10:53 AM

I have verified your Paypal payments and marked your order as paid.

You now have access to your downloads.

 

Thank you and have a great weekend!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

sus ( ) posted Sat, 17 May 2008 at 12:51 AM

Thanks so much Kristi
Hugs
sus

KristiS ( ) posted Mon, 19 May 2008 at 1:21 PM

you're welcome!!

Hugs back to you!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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