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Subject: Father's Day Coupon not working

Arien opened this issue on Jun 14, 2008 · 13 posts
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Arien ( ) posted Sat, 14 June 2008 at 5:21 AM · edited Thu, 21 November 2024 at 6:18 AM

Hi guys,

I'm trying to place an order, and use the Father's Day Coupon code. It keeps coming back with "Coupon not found or has expired". I haven't purchased anything with it yet, so it isn't that I'm trying to use it twice.  I've tried coping and pasting and entering it by hand, and each time made sure there weren't spaces either before or after and that the code was exactly as shown in the newsletter.

Can you please look into it? Thanks

My store

xManonDumayx ( ) posted Sat, 14 June 2008 at 5:53 AM

Same here.

IsaoShi ( ) posted Sat, 14 June 2008 at 6:12 AM

And again...

"If I were a shadow, I know I wouldn't like to be half of what I should be."
Mr Otsuka, the old black tomcat in Kafka on the Shore (Haruki Murakami)

RossoMan ( ) posted Sat, 14 June 2008 at 6:27 AM · edited Sat, 14 June 2008 at 6:28 AM

The Coupon code does not work for me either.

Debbie M. ( ) posted Sat, 14 June 2008 at 7:26 AM · edited Sat, 14 June 2008 at 9:05 AM

Please make sure there are no leading or trailing spaces.  I know the code is valid, because there are many members who have already used it.  061408B15P25 is the code you should be using.

Debbie M.

xManonDumayx ( ) posted Sat, 14 June 2008 at 8:14 AM

The one in the flyer is 061408B15P25

IsaoShi ( ) posted Sat, 14 June 2008 at 8:35 AM

Yup, the email has the wrong code on it. Nice one Rendo! Thanks for help though...

"If I were a shadow, I know I wouldn't like to be half of what I should be."
Mr Otsuka, the old black tomcat in Kafka on the Shore (Haruki Murakami)

xManonDumayx ( ) posted Sat, 14 June 2008 at 8:46 AM

New code works, thanks!

Debbie M. ( ) posted Sat, 14 June 2008 at 9:07 AM

Sorry, my post above has a typo, and I've corrected it now thank you xManonDumayx for bringing that to my attention.

IsaoShi everything should be fine now.  I sincerely apologize for the inconvenience.  Please let me know if you have any problems using the coupon code.

Debbie M.

IsaoShi ( ) posted Sat, 14 June 2008 at 9:24 AM

Thanks Debbie, the original code worked okay this time.
Izi :O)

"If I were a shadow, I know I wouldn't like to be half of what I should be."
Mr Otsuka, the old black tomcat in Kafka on the Shore (Haruki Murakami)

RossoMan ( ) posted Sat, 14 June 2008 at 9:56 AM

Debbie, thank you.
The coupon code also worked for me now.

Arien ( ) posted Sat, 14 June 2008 at 10:01 AM

The coupon also worked for me now, but it worked without making any changes. How do I know? Firefox pre-filled the field with the same number I used before, only this time it took.

Strange.

My store

Debbie M. ( ) posted Sat, 14 June 2008 at 12:12 PM

Glad to hear it's working for everyone.

We really do appreciate all of your business, and I thank you for your patience while I got this resolved.

Hope everyone is having a wonderful weekend :)

Debbie M.

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