Sun, Feb 16, 9:37 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 14 7:40 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order#: 111422105: All Files Corrupt

StratoCumulus opened this issue on Jun 26, 2008 · 7 posts
Back to Forum Print
StratoCumulus ( ) posted Thu, 26 June 2008 at 10:28 AM · edited Tue, 04 February 2025 at 2:28 AM

As several others have already reported, I too am also having trouble downloading the files from my latest order.

At this time I don't need my downloads reset, but I would appreciate it if Renderosity could notify me when the "technical difficulties" referred to in a previous post have all been successfully resolved.

Thank you very much.

tutone1234 ( ) posted Thu, 26 June 2008 at 12:05 PM

Can you tell me which browser, browser version, and OS you are using to help us troubleshoot the issue?

Thanks.

Mitzibear ( ) posted Thu, 26 June 2008 at 1:38 PM

Hi I am not the person you was talking to but I am also having this trouble and have tried both IE 7.0 and Mozilla 2.0. I am running windows vista

KristiS ( ) posted Thu, 26 June 2008 at 1:48 PM

We will let you know as soon as the technical difficulties have been resolved.

We appreciate your patience and hope you have a wonderful day!!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

StratoCumulus ( ) posted Thu, 26 June 2008 at 6:40 PM

Quote - Can you tell me which browser, browser version, and OS you are using to help us troubleshoot the issue?

Thanks.

I am using Windows Internet Explorer 7.0 running on Windows Vista Home Premium.

KristiS ( ) posted Fri, 27 June 2008 at 8:41 AM · edited Fri, 27 June 2008 at 8:46 AM

Can you please see the link below and post what kind of browser, browser version, and OS you are using there? We are trying to ask everyone who is having trouble to post there so they will all be in one area and noone will slip through the cracks.

http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2743501&page=1

Thank you for your patience and have a good weekend!!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

StratoCumulus ( ) posted Fri, 27 June 2008 at 3:25 PM

Quote - Can you please see the link below and post what kind of browser, browser version, and OS you are using there? We are trying to ask everyone who is having trouble to post there so they will all be in one area and noone will slip through the cracks.

http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2743501&page=1

Thank you for your patience and have a good weekend!!!

Will do.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.