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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: The Arch


RAStyles ( ) posted Sat, 05 July 2008 at 5:40 AM · edited Tue, 26 November 2024 at 7:15 AM

I purchased The Arch http://renderosity.com/mod/bcs/index.php?ViewProduct=61517 and went to use it today.  Instead of a wooden trunk my arch is this

arch.jpg picture by xXHecate


StaceyG ( ) posted Sat, 05 July 2008 at 11:09 AM

Hi,

I'm checking with the Marketplace staff about this

We will get back to you as soon as possible

Thanks
Stacey


RAStyles ( ) posted Sat, 05 July 2008 at 11:50 AM

Thankyou 😄


jancory ( ) posted Sat, 05 July 2008 at 2:34 PM

sorry 'bout that...Karen contacted me about your problem & suggested that Poser is being dumb & substituting another "Arch.obj" for mine, so i've renamed mine to "jArch.obj" & changed the path in the .pp2 to point to that new name. i've uploaded a new corrected zip just for you that should take care of the problem. Karen  (or someone else on the staff) will let you know where to re-download it.
Hope this solves the mystery! & thank you for being patient!  -jan-


lost in the wilderness

Poser 13, Poser11,  Win7Pro 64, now with 24GB ram

ooh! i guess i can add my new render(only) machine!  Win11, I7, RTX 3060 12GB

 My Freebies



KarenJ ( ) posted Sat, 05 July 2008 at 3:12 PM

OK, I have uploaded the fixed zip, so if you go to your account page and re-download the zip, you should now have a working product :-)


"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan Shire


RAStyles ( ) posted Sat, 05 July 2008 at 4:09 PM

thankyou so much for fixing this so quickly 😄


StaceyG ( ) posted Sat, 05 July 2008 at 4:43 PM

Thank you to everyone involved to get this all taken care of so quickly:)  Great job


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