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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 26 2:06 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Paid full price a few days ago, now it is on sale QUESTION


GrandmaPaula ( ) posted Tue, 16 September 2008 at 6:31 PM · edited Mon, 20 January 2025 at 7:47 PM

Hi
I bought Jinkie on Sept 11 @ full price and now she is on sale 50% off. My question is, would I be able to get a credit for 50% off the full price amount since this item is on sale right now and it has only been a few days? I havent checked my other purchases in the last 30 days so I dont know if any of my other recent purchases.

Thankyou

Paula

Order#: 111459528
Date: 2008-09-11
Status: Paid,Unshipped


GrandmaPaula ( ) posted Tue, 16 September 2008 at 6:45 PM

I also bought Moreta, which is half off now. Within 30 days.

Order#: 111450156
Date: 2008-08-23
Status: Paid,Unshipped

Shipping Address:


-JoJo- ( ) posted Wed, 17 September 2008 at 3:49 AM

As far as I know renderosity doesnt offer refunds like that.  Its just how it goes Ive had it happen lots of times. If renderosity was to refund each person who bought something when it went on a sale a few days later theyd be in chaos.

Proud Owner Of

Aethereal-Dreams

In Partnership With
Content Paradise


intoxicatingjojo@hotmail.com
 


KristiS ( ) posted Wed, 17 September 2008 at 8:59 AM

Discounts are valid at the time of purchase only.  The vendors decide when and what products are on sale and for what discount.  It varies too much to have retroactive discount offerings.

We hope you understand and thank you for your continued patronage in the MarketPlace!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


GrandmaPaula ( ) posted Wed, 17 September 2008 at 2:59 PM

I figured as much, but thank you


KristiS ( ) posted Wed, 17 September 2008 at 3:02 PM

You're welocme : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


vulcanis ( ) posted Wed, 17 September 2008 at 4:30 PM

That is all well and good. It does make it easier to decide which stores and vendors to continue to support.


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