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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 08 12:49 pm)

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Subject: Already paid

Kadaj opened this issue on Oct 03, 2008 · 9 posts
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Kadaj ( ) posted Fri, 03 October 2008 at 3:49 AM · edited Fri, 08 November 2024 at 8:25 PM

Hello,
I paid already my buy (no. 111470700) via PayPal but it stands here up to now as unpaid.

Can you fix it please!
Thanks
Kadaj

Maggee ( ) posted Fri, 03 October 2008 at 3:55 AM

Same here.  Normally my orders are ready for download immediately when I use Paypal.  Have they been having some kind of problem lately or is it on this end?  If its Paypal, I dont think I want to use that option from now on.

Some people dream of worthy accomplishments,
While others stay awake and do them.

I am a dreamer

Kadaj ( ) posted Fri, 03 October 2008 at 4:50 AM

It is strange, during the check out there wasn't any problem with paypal. But the item isn't cleared to be free! Next time, I'll use my creditcard!

KristiS ( ) posted Fri, 03 October 2008 at 9:17 AM

Sometimes Paypal does get hung up and it may take a little longer to process your transaction.

Your order is marked as paid and is available for download now.

Please let us know if you need further assistance.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Maggee ( ) posted Fri, 03 October 2008 at 9:55 AM

Got  mine.  Thanks.  It was just very unusual for me.

Some people dream of worthy accomplishments,
While others stay awake and do them.

I am a dreamer

KristiS ( ) posted Fri, 03 October 2008 at 10:04 AM

You're welcome : )

Have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Aquariante7 ( ) posted Fri, 03 October 2008 at 3:48 PM · edited Fri, 03 October 2008 at 3:49 PM

I have the same problems like Kadaj, i paid, but i cant download it :(

please help me,
i wait from this morning in german time 08:25:07 ... till now 22:48  O.o

KristiS ( ) posted Fri, 03 October 2008 at 4:11 PM · edited Fri, 03 October 2008 at 4:12 PM

Hello,

 

I was able to verify your Paypal payment and mark your order as paid. Your downloads are available to you now.

 

Thank you,

Kristi

Renderosity Admin


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Aquariante7 ( ) posted Sat, 04 October 2008 at 2:06 AM

Thank you so much...
Have a nice day :)

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