What does download/pending mean?  I can't find a place to download my purchase.
Am I supposed to wait for it via e-mail?

Newby

I have activated your downloads for you. They are available to you now.

Thank you for shopping with Renderosity!

Hi Kristi!
I have the same problem. My download is not available.
Can you help me please?
Thanks
Cari

Please activate my download as well....

hello,

I have sent both of you an email letting you know how to access your downloads.

Thank you and have a wonderful day!

Same here ^^ 2 downloads are pending :)

Erynn, can you please give me the Paypal transaction Id # for both orders?

Thanks!

Transactionscodes:

2JF53053L07237033

3WV76330LT882273F

Hello,

I was able to verify your Paypal payments and mark your orders as paid.
Your downloads are available to you now.

Thank you,

Kristi

Renderosity Admin

Thank you so much for the quick response :)

Have a great week :)

You're welcome : )

You too!!

I have a download pending for an about an hour so far. :(

order # 111485409

Transaction ID: 9F606426148580051

Thanks

Nevermind.

It just came through!!!

Thanks.

Please help me, I can't find a place to download my purchase.this is the order number
 111490821.Please activate my download.Thank you

Your purchases have been activated and can now be downloaded. To download you will go to 'My Account' under the 'Members' option, then select the order number to access your download. 

Thanks
Stacey

same to me ! my downloading was "You have exceeded the maximum number of downloads allowed for this product."

Order#: 111491983

Can anybody help me ?Thanks

I'm showing your downloads are activated but that you haven't tried to download yet?

Let me know if you are still having problems

I have a problem. while in the midst of making a purchase via paypal i was on step 4 of 4 but remembered that i had forgotten to use my $5 gift certificate and tried to go back and correct it. but when i tried to input the GC# i got a message saying that there was nothing in my cart. but yet my order history shows that the product was indeed ordered but unpaid. at that point i was totally confused on how to correct the problem. can you please help!

Hi riske,

I have cancelled that pending payment order as there is no way to go back and add the Gift Certificate once you have completed the actual order process.

So please go add your item to your cart again and don't forget to use the $5.00 Gift Certificate!!

Same here, Order 111497909 paid with Paypal and says "paid" but no download available. Do purchases always have to be activated this way or are the getting activated by just waiting?

Best regards
  Florian

Hello,

I am showing you have successfully downloaded your product.

Please let us know if you need further assistance.

Thank you and have a wonderful day!

I posted this in another thread but no reply yet...
My $5 doesn't show up as deducted. It says I owe the full price. I made an order and when I tried to pay for it, PayPal closed my browser. I can't find a link to get back and pay for it. (That is minus the 5)
Can you please help me complete my order? It says I used the $5 but I didn't.
Order#: 111497809
Date: 2008-11-27
Status: Unpaid,Unshipped

Hello,

Please see the link below from our FAQ section on how to complete your paypal payment. Please remember to send an email to store@renderosity.com after you have made your payment along with the order # and paypal transaction id # so we can verify your payment and mark your order as paid.

http://www.renderosity.com/mod/service/index.php?questionid=619

The amount you will need to send is $4.95.

Thank you,

Kristi

Renderosity Admin