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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

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Subject: Error during payment HELP

GrandmaPaula opened this issue on Nov 17, 2008 · 4 posts
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GrandmaPaula ( ) posted Mon, 17 November 2008 at 4:15 PM · edited Wed, 27 November 2024 at 6:36 AM

Hello and good day.

I made a purchase today (11/17/08) and somehow there was an error and it told me to go back. I did and tried again. But now it shows ordered but unpaid. I applied my $5.00 GC to the order and I am not sure if it took. Because it says unpaid for $9.00

I did, however go to Paypal and paid the $.4.00 towards the $9.00 So I should not owe anymore. $5.00 + $.4.00 = $9.00

Here is my info:

Order#: 111490504
Date: 2008-11-17
Status: Unpaid,Unshipped

Shipping Address:
Paula XXXXX
XXXXXXX
XXXXX. XX USA
XXX-XXX-XXXX

Ship Method: Payment Method:   PayPal $0.00
Gift Certificate $5.00
 

Date Items Ordered: Qty: Price: 11/17/2008 Rebel Forever V4/A4 (Download Pending) 1 $9.00   Item(s) Subtotal: $9.00 Shipping & Handling: $0.00 Taxes: $0.00 Coupon: $0 Total: $9.00

And my paypal transaction ID# 7AV11332RT162693A

Thank you

Paula

KristiS ( ) posted Mon, 17 November 2008 at 4:29 PM

Hello,

 

I was able to verify your Paypal payment and mark your order as paid.
Your downloads are available to you now.

 

Thank you,

Kristi

Renderosity Admin


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

GrandmaPaula ( ) posted Mon, 17 November 2008 at 5:17 PM

Thank you so much Kristi

KristiS ( ) posted Mon, 17 November 2008 at 5:19 PM

You are very welcome : )

Have a wonderful rest of the day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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