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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 30 12:04 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Paypal Unpaid, Download pending - Order 111503639


mugahaze ( ) posted Wed, 10 December 2008 at 3:32 AM · edited Thu, 30 January 2025 at 11:25 AM

After clicking on the Paypal button I was not taken to my Paypal account. Instead, the order status is unpaid with download pending. Paypal made a charge back with Bondware a few months ago - which was re-paid. Although Paypal is working with other online purchases, if there is a continuing problem, I would prefer to use my credit card with Bondware.

Could you please cancel the above order - then I can re-order and pay with my credit card details.


KristiS ( ) posted Wed, 10 December 2008 at 8:48 AM

Hello,

I have cancelled order #111503639 for you as you requested.

Please let us know if you need further assistance.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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