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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 01 1:59 am)

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Subject: Charged full price on 50 percent sale?

eportscreations opened this issue on Dec 13, 2008 · 6 posts
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eportscreations ( ) posted Sat, 13 December 2008 at 11:50 PM · edited Sun, 02 February 2025 at 6:56 AM

Hi,

I have a bit of an upset, I bought the Egyptian Statues (Poser version) and was charged full price. It is in the Holiday vendor 50% off sale. It states half price on the opening page but on the vendors page it says full price. I did not notice this until after I bought it.

What can be done about this?

EportsBlade

StaceyG ( ) posted Sun, 14 December 2008 at 10:58 AM

Hi,

I'm checking on this for you.

eportscreations ( ) posted Sun, 14 December 2008 at 5:13 PM

Hi,

Thank you. You know I would be happy with just a credit added to my account, for the over charged 50%.

EportsBlade

StaceyG ( ) posted Sun, 14 December 2008 at 8:14 PM

Okay I had to credit the item on your original purchase to instore credit then go and re purchase it for you at the sale price so you now that the 50% left in instore credit to use on any future purchases.

Thank you

StaceyG ( ) posted Sun, 14 December 2008 at 8:14 PM

Okay I had to credit the item on your original purchase to instore credit then go and re purchase it for you at the sale price so you now that the 50% left in instore credit to use on any future purchases.

Thank you

eportscreations ( ) posted Sun, 14 December 2008 at 8:31 PM

HI Stacey,

Thank you for the great service!

EportsBlade

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