My roomate bought a gift for me that is zipped with BitRock SL version 1.0.0.0.for widows ( I have windows XP) I can't open it up. I keep getting an error message -- I looked online for a free trial downloaded version, so I can open it and can't seem to locate one. Can anyone help me. I hate to say it, but he bought  it at DAZ, I hate buyings thing from DAZ because its not winzip, which is what I have love useing because  it is simple for me to use and download things in my Poser 7. Can anyone help get these files open. I did contact their tech support, I don't know how long it will be before they get back with me. the last time I bought the creature maker for V4- it took a week for them to get back to me with techsupport.

Thank you for your help!
ladyperiwinkle

Zipped file from Daz?? What was the gift?

Bitrock is used to create the self extracting content packages used by DAZ.  The file produced should be a self contained executable.  It should have the extension .exe.  Just click on the exe file and it should self extract - asking you silly questions and then placing the content in the folder you specify.  Be sure to specify the folder above the runtime you want it placed in (the poser directory if you haven't created additional runtimes).

If it's not an exe file, there is a problem with the content.

To my knowledge, DAZ only distributes in this fashion.  Many have suggested they switch to zip files, but they don't seem to trust their user base to put the content in the right folders.

Klebnor

This is the message I get

If this is a download it may be corrupt.

It appears the file is corrupted.  Your roommate should download again from DAZ.  This happens from time to time, but the file can be downloaded again from his/her account at DAZ.

Klebnor

usually you'll get at least 3 remaining chances...to download from the area they set aside for his account.

i down;aoded them again and it still does not work, i have to wait for them to get back with me

Which content product is the problem?

I am having problems with the bitrock of the products Lana Hair and Pixie Glam Lana -- not being able to extract it

You should get the exact size of the file in bytes from the supplier and get them to verify the installer is working correctly.  If you have downloaded it twice check that both files are the same size.  Disable any download helpers before downloading again . 

If possible try to download on another machine .

Make sure your virus scanner is up to date and scan the downloaded file, you should get a message if your virus scanner has done anything to the file.