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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 30 12:04 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: DynaChest


HAWK999 ( ) posted Mon, 20 April 2009 at 6:07 PM · edited Thu, 30 January 2025 at 11:53 PM

 Hi,

I bought this item but it is for PC only.
That wasn't clear at all on the product page as requirements are Poser 6 and 7.

I'm on a mac. What can be done now.

Thanks,

Jean-Luc

order # 111568917


StaceyG ( ) posted Tue, 21 April 2009 at 1:44 PM

Hello,

A lot of the PC products will work on a Mac so if you could please contact the vendor via sitemail to get product support for this that would be the first step.  If they let you know that this indeed will not work on  a MAC, let us know and we will refund this item.

Thanks
Stacey


HAWK999 ( ) posted Sun, 26 April 2009 at 2:29 AM

 Hi,
The author told me through site mail that it doesn't work on a mac.

Thanks,

Jean-Luc


KristiS ( ) posted Mon, 27 April 2009 at 2:09 PM

Hello,

I have issued you an instore credit.

Please delete all files relating to this product from your computer.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


HAWK999 ( ) posted Mon, 27 April 2009 at 5:32 PM

 Thank You


KristiS ( ) posted Tue, 28 April 2009 at 8:44 AM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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