I'm using Vue 6 Pro Studio on Mac OS 10.5.8.

I purchased Realms Art's Medieval Monastery Cloister earlier today, and was disappointed to receive an error message when trying to load the .vob file. The message indicated that the file cannot be read by Vue.

I then tried an older purchase with which I'd never had a problem, a colonial church model, which also yielded the same error message.

Other non-model content purchased from Cornucopia such as ecosystems and textures load with no problem.

Before I realized this, I re-installed Vue only to receive the same error messages for the models.

Has anyone experienced this before or does anyone have any insight as to why this would happen? I'm wondering if somehow my license to use these products is suddenly not being recognized, and have no idea how to fix that.

I've written to Cornucopia support but am also asking about this here, as helpful answers tend to be forthcoming quickly in the community.

Before you download an item hit the edit button and select the correct Vue Version. This error hit me the first time after I downloaded the free Vue Pioneer. Everything was setup for Pioneer and not to my main Infinite application. Another idea is; did you have reinstalled your Vue last time and now you have a new INST number? You must registering/activate the version new at e-on.

Mazak

Or you are not using the latest update, maybe?

 Mazak and bruno021, thank you very much for your help! As it turns out the problem is not with Vue or Cornucopia, but ye olde user error. I did indeed forget to install the most recent update after re-installing Vue recently. Boy, do I feel dumb! 

Your help and reminders are very much appreciated. 

xoco slaps own forehead

it happens to all of us one day or another!