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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 2:51 pm)

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Subject: I made a purchase but Paypal had an error Please Help

GrandmaPaula opened this issue on Jun 15, 2009 · 13 posts
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GrandmaPaula ( ) posted Mon, 15 June 2009 at 4:54 AM · edited Mon, 23 December 2024 at 5:25 PM

Hi I bought Bong and Pathos Costume for V4/A4/Elite  using my Paypal account and when I signed in, it gave me an error and told me the payment didn't go through.

So, I went ahead and used the Send Payment method and sent the $12.00 through Paypal and gave the info in the message box.

Here is the transaction info:

Hello Paula Xxxxx,

You have sent a payment of $12.00 USD to payments@renderosity.com.

Payment details

Amount: $12.00 USD
Transaction Date: Jun. 15, 2009
Transaction ID: 47N33403PX074474U

Subject: Money for my purchases

Message:
Hello I purchased Bong and Pathos Costume for V4/A4/Elite transaction # 111595373 $12.00 06/15/2009 Unpaid,No Shipping   And when I signed into my Paypal account, it gave me a message saying the payment did't go through. Some sort of glitch. So here is my payment for the items I purchased.

Shipping Address:
 

111595373  $12.00 06/15/2009 Unpaid,No Shipping

Can someone go set my downloads so I get get my items?

Thank you Paula (AlexandersGrandma)

KristiS ( ) posted Mon, 15 June 2009 at 9:35 AM

Hello,

I have verified your order and marked your order as paid.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

GrandmaPaula ( ) posted Mon, 15 June 2009 at 8:19 PM

Thank you Kristi. I can always count on you.,...

KristiS ( ) posted Tue, 16 June 2009 at 11:15 AM

You are very welcome : ) It is my pleasure to be able to assist you!

Have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

ialora ( ) posted Fri, 19 June 2009 at 2:40 PM

I'm having the same problem.  I was about to ask what addy to use to send money. It's the payments at renderosity.com mentioned above?  And I should probably add my order# if possible, correct?

Irene-

ialora ( ) posted Fri, 19 June 2009 at 2:48 PM

OK, I did a "send money" for the remainder of my balance.  There was no options to add a comment or order#.  My order# is 111597404.

 Thanks!
        Irene

Irene-

GrandmaPaula ( ) posted Fri, 19 June 2009 at 3:19 PM

Hi Irene, yes, that is where I sent my payment.

It might be a good idea to make a new thread about this, incase no one looks in here, since mine was resolved already. Kristi is pretty good about teking care of things like this.

God Bless

Paula

KristiS ( ) posted Fri, 19 June 2009 at 3:48 PM

Hi Irene,

I have verified your Paypal payment and marked your order as paid.

Thank you and have a nice weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

GrandmaPaula ( ) posted Fri, 19 June 2009 at 4:01 PM

See, I told you Kristi was good.LOL.

KristiS ( ) posted Fri, 19 June 2009 at 4:18 PM

LOL...I'm glad you have so much faith in me Paula : )

Have a great weekend dear!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

ialora ( ) posted Sat, 20 June 2009 at 2:30 AM

Got it.  Thanks!

Irene-

GrandmaPaula ( ) posted Sat, 20 June 2009 at 2:54 AM

You, too, Kristi. And thanks again :)

KristiS ( ) posted Mon, 22 June 2009 at 9:40 AM

you both are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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