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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: help, it happened again. I tried to send payment for my order

GrandmaPaula opened this issue on Jun 17, 2009 · 6 posts
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GrandmaPaula ( ) posted Wed, 17 June 2009 at 12:31 AM · edited Fri, 10 January 2025 at 9:41 PM

I am so sorry. I have no idea why it keeps doing this, but twice now I tried to pay through Renderosity and paypal and I get an error saying paypal didnt complete the payment. it happens right after I select my home address at Paypal. So now I have deleted my address (it had my address twice) so I hope that takes care of the problem for future payments....

I only paid Renderosity $2.50 for Hellana because I had used my $5.00 GC noted below.

My Notes to renderosity at Paypal....
So here is my payment for Hellana for V4. I used my **$5.00 GC(#PCIKYCL/ZFP.I0.765085001244826823)
**
User name at Renderosity:
Alexanders Grandma

Renderosity
Order#: 111596144

Hugs, Paula

KristiS ( ) posted Wed, 17 June 2009 at 9:24 AM

Hello again,

I have verified your Paypal payment and marked your order as paid.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

GrandmaPaula ( ) posted Wed, 17 June 2009 at 4:24 PM

Thank you Kristi. This is driving me nuts and I appologize to you. This all started when I cleaned my cookies, cache and temporary files. Hopefully I fixed it when I deleted the duplicate address for me.

Thanks again. You're a doll..

Paula

GrandmaPaula ( ) posted Wed, 17 June 2009 at 4:52 PM

I just made another purchase and it went through perfectly. Woot! So the duplicate home address was the problem. Just thought I'd let you know.

Thanks again Kristi...

KristiS ( ) posted Wed, 17 June 2009 at 4:53 PM

You are very welcome my daer : )

It is no problem at all...that's what I'm here for : )

Let me know if you need any further assistance.

Have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Wed, 17 June 2009 at 4:56 PM

Good! I'm glad it worked for ya!

Thanks for letting me know....and you are welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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